Privacy Policy
Last Updated: July 8, 2026
Welcome to www.doubleglazingshop.com. We are committed to protecting your privacy and being transparent about how we collect and use information. This policy explains our practices regarding both public business data and personal information you provide to us directly through your account.
1. Information We Collect
We collect information in two ways:
- Public Business Information: We aggregate business names, addresses, phone numbers, email addresses, and website URLs that are publicly available elsewhere on the web to provide a directory service.
- Information You Provide: When you register for an account or submit a
claim, we collect personal data including:
- Account Registration: Full name, email address, phone number, and password.
- Claim Submissions: Phone number, personal notes, and any other details you choose to include in your claim.
2. How We Use Your Information
We use the collected information for the following purposes:
- Directory Services: To maintain and display business listings for public search.
- Account Management: To manage your user profile, verify your identity, and provide secure access to your account.
- Claim Processing: To facilitate and manage the claims process, including internal record-keeping and follow-up communication.
- Communication: To send you service-related updates, respond to your inquiries, or notify you regarding your account or claims.
3. Data Protection and Security
We take the security of your personal information seriously.
- Account Security: Your password is stored using a secure, one-way hashing algorithm, meaning it cannot be reversed or viewed by us.
- Data Access: Access to your personal data is restricted to necessary personnel who need it to provide our services.
- Retention: We retain your account and claim information only as long as necessary to provide our services or comply with legal obligations.
4. Data Sharing and Disclosure
We do not sell your personal information to third parties. We may only disclose your information if:
- Required by law or legal process.
- Necessary to prevent fraud or protect our rights and property.
- You have explicitly consented to the disclosure.
5. Your Rights
You have specific rights regarding your personal data, including the right to:
- Access the personal information we hold about you.
- Correct inaccurate information in your profile.
- Request Deletion of your account or personal data.
- Lodge a Complaint: If you have concerns about our data practices, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues (www.ico.org.uk).
To exercise your access, correction, or deletion rights, please contact us at info@doubleglazingshop.com.
6. Third-Party Links
Our directory may contain links to third-party websites. Please note that we are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any website you visit.
7. Changes to This Policy
We may update this policy to reflect changes in our technology or legal requirements. When we do, we will update the "Last Updated" date at the top of this page.
8. Contact Us
If you have questions about how we handle your data, please contact us at:
Email: info@doubleglazingshop.com